Shipping policy
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. We will notify you if there is a significant delay in shipping your order.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Domestic orders: 3–7 business days
- International orders: 7–21 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, including customs processing, carrier delays, or peak shipping periods.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information (where available).
International Shipping
We currently ship to selected international destinations. Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [your email address] within 7 days of delivery. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: [your email address]